Frequently Asked Questions

Subscriptions

Your subscription can be managed through your Account or by using the link on the login page at the bottom.

Shipping policy

We currently ship within the United States.

We try to process orders within 1-3 business days. Shipping times vary depending on your location and the shipping method. Typically, standard shipping takes 5-7 business days, while expedited options are faster delivery. Once your order is shipped, you will receive a tracking number to monitor its progress. Please note that during holidays or peak seasons, processing and shipping times may be slightly extended. If you have any questions about your order, please contact our customer support team.

Returns and exchanges

ALL RETURNS OF PURCHASES MADE THROUGH IRONAMERICAN.COM ARE SUBJECT TO A 20% RESTOCKING FEE.

ALL DAMAGED OR OPENED ITEMS ARE SUBJECT TO A 50% RESTOCKING FEE.

RETURNS WILL NOT BE ACCEPTED AFTER 30 DAYS OF THE PURCHASE DATE.

Customers are responsible for all return shipping for items purchased through ironamerican.com. Please use the return address on the original parcel.